Shipping Policy

Shipping Policy

Order Processing

Every Cedar House product is made especially for you once your order is placed. Please allow 2–5 business days for your order to be processed before it ships.

During holidays or periods of high demand, processing times may be slightly longer.


Shipping Times

Once your order has been processed, shipping times vary depending on your location.

Typical delivery estimates:

  • Canada: 3–10 business days
  • United States: 3–10 business days
  • International: Delivery times vary by destination

Please note that these are estimated delivery times and are not guaranteed.


Tracking Your Order

Once your order ships, you'll receive a shipping confirmation email containing tracking information whenever tracking is available.


Multiple Shipments

Some items may ship separately.

Because our products are fulfilled by different production partners, your order may arrive in multiple packages at different times.


Shipping Delays

While we do everything we can to get your order to you as quickly as possible, shipping carriers may occasionally experience delays due to weather, holidays, customs processing, or other circumstances beyond our control.

We appreciate your patience and understanding.


Incorrect Shipping Address

Please double-check your shipping address before placing your order.

If you notice an error, contact us as soon as possible. Once an order enters production or has shipped, we may not be able to make changes.


Questions?

If you have any questions about your order or shipment, we're always happy to help.

Please visit our Contact page or email us.